If you are unable to find the power saving function/battery optimisation, please refer to your smartphone's instruction manual. Select Do not optimise or Do not allow and confirm your selection. Bosch eBike Diagnostic Software (PC-Tool) Open source software component: FFmpeg Open source software component (used until PC-Tool version 5.4.2.0): iText v2.17.53 or older (MPL-1. Select All apps, search for eBike Connect. On your smartphone, go to Settings > Energy saving function or Battery optimisation.

Charge your smartphone if necessary.įor Android: Check that eBike Connect is excluded from the energy-saving function (sometimes also called battery optimisation) in the smartphone settings.Įxample of how to find the energy-saving function/battery optimisation: Make sure that the app is running in the background and that the app is not closed.Ĭheck the charge level of your smartphone. For Android smartphones, please also enable location services. Make sure that your on-board computer and smartphone are nearby and that both devices are switched on.Īlways check that Internet and Bluetooth are enabled on your smartphone. Instructions on how to connect your eBike to the eBike Flow app can be found here. If you have an eBike with a smart system (for example, if you have a Kiox 300/Kiox 500 display) please download the eBike Flow app. eBikes with the smart system are not compatible with the eBike Connect app. Please note: The eBike Connect app can only be connected to a Kiox or Nyon display.